What Is Fill Ratio in Staffing Agency Services?

At MGR Workforce, we’ve observed firsthand the seismic shifts in the employment landscape. The era of lifetime employment, capped with a ceremonious gold watch, has faded into the annals of history. Today’s dynamic market demands a more agile approach to staffing, with companies increasingly leaning towards hiring specialists on a temporary basis. This pivot not only optimizes staffing costs but also injects fresh expertise and perspectives into the workforce.

At MGR Workforce, we’re part of a vibrant ecosystem that specializes in sourcing temporary and contract-based talent for businesses navigating short-term staffing needs. Whether it’s covering for maternity leave or ramping up during peak seasons, we understand the critical role we play in maintaining our clients’ operational continuity. With more than three million temporary and contract employees working through staffing companies like ours each week, it’s clear that we’re a vital cog in the North American employment machine.

The Crucial Metric: Understanding Fill Rate

Fill rate stands as a testament to a staffing company’s efficiency and effectiveness. It’s a simple yet profound metric: the ratio of job orders received to job orders successfully filled. At MGR Workforce, we take pride in our industry-leading fill ratio, which significantly surpasses the average. This isn’t just a number—it’s a reflection of our dedication to fulfilling our clients’ needs with precision and speed.

Let’s delve into the nuances of fill rate:

Time-to-Fill-Rate: This measures the agility of our response, from receiving a job order to placing the right candidate.
Temp-to-Hire-Rate: Our success in this area underscores our ability to match the perfect candidate to the job, ensuring a seamless fit.
Re-Fill-Rate: While we strive for perfection, we’re always ready to step up and find a replacement if the initial match doesn’t pan out.
Success-Fill-Rate: Ultimately, our performance is gauged by the successful placements we make, which fuels our growth and success.

Why MGR Workforce Stands Out

Our journey in the staffing industry has taught us that success is not just about filling job orders—it’s about building lasting partnerships and understanding the evolving needs of the workforce. Our high fill ratio is a testament to our commitment to excellence, but it’s our personalized approach and deep market insights that truly set us apart.

As we look to the future, we’re excited to continue fostering growth, innovation, and success for our clients and candidates alike. At MGR Workforce, we’re not just filling positions; we’re shaping the future of work.

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Questions about Our Service?

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How do I know you'll find the right person?

MGR Workforce puts thousands of temp labour associates to work. We’ve been in business since 1999 and understand that finding the right talent for your project is critical to the success of your project.

We’ve made it our mission to secure and provide the highest quality, skilled professionals in North America. We have over two decades of expertise sourcing and training our workers.

What industries do you support?

Our temporary labour services cover nearly every industry from Construction and Warehousing, through to professional business solutions such as Administrative Services, Finance and IT. You can view a full list of the industries we service here.

What quality of worker can I expect?

In 2019, our clients rated MGR Workforce with a quality score of 4.5 out of 5 through an independent third-party survey. You can count on us to provide the level of service you demand.

How do you vet your workers?

Our workers are curated and vetted from a wide pool of applications. All worker applicants are carefully screened prior to going through our in-depth onboarding training program, as well as a virtual meeting with our team to verify their information and ensure they are the right fit for our our clients.

How do you maintain high quality workers?

One of the key differentiators in our implementation methodology is how we quantify, on an on-going basis, the quality of our workers. This ensures we deliver high quality service and proactively identify areas for on-going improvement and training.

Each worker is ‘scored’ for quality based on a formula that includes client quality scores, absenteeism, on-time rates, skills-set, accreditations, and other critical factors.

Where are your offices located?

We are the leading supplier of temporary workers and construction labour in North America, with Canadian office locations in Alberta, British Columbia, Ontario, and Saskatchewan, and US offices located in Arizona, Chicago, Colorado, Florida, Georgia, Texas, and Washington.

Our dispatch offices assign workers to projects all across North America and select high quality workers located near your job site.

Why use MGR Workforce?

Our clients partner with us because of our differentiating values: we perform better and produce top-quality talent. Work with us and benefit from the same extraordinary level of service and unmatched value. Contact us today and let us prove our value to you.

Do you provide Canadian & US workers?

Yes! We are Canada’s leading supplier of temp labour and have expanded into the United States as of February, 2019.